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Refund policy

We want you to be satisfied with your purchase. Please read the following guidelines for returns and refunds:

30-Day Return Policy

  • All parts must be returned within 30 days of purchase with a valid RMA number.

  • No returns will be accepted after 30 days (no exceptions).

  • To start a return, submit a request through the Contact Us page describing your issue. If approved, we will provide you with an RMA number and return instructions.

Return Shipping

  • Our mistake (defective, damaged, or incorrect item): we email you a free prepaid return label. You pay nothing.

  • All other reasons — including buyer's remorse, ordered the wrong part, or fitment mismatch: you are responsible for return shipping costs. We do not provide prepaid labels in these cases. We recommend a trackable service; we are not responsible for packages lost in transit to us.

How returns work

  1. Contact us through the Contact Us page within 30 days of purchase to request a return. No returns after 30 days.

  2. If approved, we issue an RMA number. Write it clearly on the outside of the package — returns without an RMA will be refused.

  3. Items must be unused, uninstalled, and in original packaging with all parts and tags. Products showing wear, installation marks, or missing components are not eligible.

  4. Ship to the return address we provide with your RMA (this varies by distributor — always use the address in your RMA email, not the store address).

  5. Once received and inspected, approved refunds go to your original payment method within 7–10 business days. Your bank may take additional time to post it.

Exchanges: we only exchange items that arrived defective, damaged, or incorrect. Contact us for approval, then place a new order for the replacement once your return is accepted.

Restocking fees: none.

Refunds

  • Once your return is received and inspected, we will notify you by email.

  • Approved refunds will be issued to your original payment method within 7–10 business days.

  • Processing times may vary depending on your bank or card issuer.

Restocking Fees

  • We do not charge a restocking fee.

Return Conditions

  • To be eligible for a return, items must:

  • Be unused, unworn, and in the same condition as received.

  • Include all original tags, packaging, and supplied parts.

  • Non-returnable items include products that:

  • Show signs of wear or use.

  • Are missing parts or damaged due to reasons not caused by our error.

Exchanges

  • We only exchange items that are defective, damaged, incorrect, or the wrong size. To exchange:

  • Contact us at info@turbochargedracing.com for approval.

  • Once your return is accepted, place a new order for the replacement item.

Additional Information

  • Late or Missing Refunds: If you haven't received your refund within the timeframe, first check with your bank or credit card company. If you still do not see the refund, contact us for assistance.

Contact Us

  • For shipping, returns, or refund inquiries, please contact our customer support team:

  • Company: TurbochargedRacing.com

  • Phone: +1 (213) 549-4279

  • Email: info@turbochargedracing.com

  • Address: 811 W 7th Street, Suite 1200, Los Angeles, CA 90017

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PST)

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